Support

Last updated: 1 October 2026

Email support@mirinex.com for help with the service, a purchase or a cancellation.

To help us sort it out quickly

For a purchase, refund or cancellation: write from the email address you used at checkout.
For a problem with a result: tell us the file type, its length and what went wrong. Please don't attach your file; we'll ask if we need a sample.

Refunds and cancelling: see our refund and cancellation policy.

What happens to my files: see our privacy policy. Uploaded audio is deleted automatically.

Plans and limits: see our terms of service.